Teo Wai Cheong v Crédit Industriel et Commercial and another appeal

JurisdictionSingapore
JudgeSundaresh Menon CJ
Judgment Date17 May 2013
Neutral Citation[2013] SGCA 33
CourtCourt of Appeal (Singapore)
Docket NumberCivil Appeals Nos 59 and 94 of 2012
Published date21 May 2013
Year2013
Hearing Date19 March 2013
Plaintiff CounselChelva Rajah SC and Tham Lijing (Tan Rajah & Cheah), Sean Lim Thian Siong and Gong Chin Nam (Hin Tat Augustine & Partners)
Defendant CounselManoj Sandrasegara, Smitha Menon, Aw Wen Ni, Mohamed Nawaz, Daniel Chan, Jonathan Tang and Edmund Koh (WongPartnership LLP)
Subject MatterBanking,Evidence,Admissibility of Evidence
Citation[2013] SGCA 33
Sundaresh Menon CJ (delivering the judgment of the court): Introduction

This litigation, between the appellant Teo Wai Cheong (“Teo”) and the respondent Crédit Industriel et Commercial (“the Bank”) has had a long and tortuous history. This is the third time that the matter has reached the Court of Appeal. As will become evident, the need for much of this arduous journey stemmed from the Bank’s abject failure to make proper discovery. The first time the matter came before us, in Civil Appeal No 113 of 2009, we dealt with an interlocutory application, brought by Teo, for further discovery. On that occasion, we allowed Teo’s appeal and ordered the Bank to make further discovery. The trial of the matter followed and it lasted 16 days (“the First Trial”). The Judicial Commissioner who heard the trial (“the First Trial Judge”) found in favour of the Bank and his judgment is reported at Crédit Industriel et Commercial v Teo Wai Cheong [2010] 3 SLR 1149. Dissatisfied, Teo appealed against the First Trial Judge’s judgment in Civil Appeal No 99 of 2010. We reserved judgment on that occasion and subsequently, in the course of reviewing the record, we noted that further documents which seemed relevant had not been disclosed. We accordingly exercised our power under s 37(4) of the Supreme Court of Judicature Act (Cap 322, 2007 Rev Ed) and directed the Bank to produce these documents, which the Bank duly did (“the newly disclosed evidence”). On perusing the newly disclosed evidence, it became evident that we could not conclude that the findings of the First Trial Judge would have been unaffected had he had the same opportunity to consider the newly disclosed evidence. We accordingly set aside that judgment and ordered a new trial. Our unreported judgment may be found at Teo Wai Cheong v Crédit Industriel et Commercial [2011] SGCA 13 (“the CA 99/2010 Judgment”). The retrial lasted some 23 days (“the Retrial”), at the end of which, a High Court Judge (“the Retrial Judge”) found in favour of the Bank; his judgment is reported at Crédit Industriel et Commercial v Teo Wai Cheong [2012] 3 SLR 287 (“the Retrial Judgment”). There are now two appeals before us arising from the Retrial.

The Background The facts

The Bank is a French bank registered as a foreign company in Singapore. It carries on a private banking business in Singapore. Teo is a former private banking client of the Bank. A relationship manager known as Ng Su Ming (“Ng”) managed Teo’s account. Ng had been Teo’s relationship manager, even before Teo opened his account with the Bank, when she had worked at Citibank Singapore (“Citibank”). The relationship had started in 2004 and when Ng left Citibank for the Bank in 2006, she persuaded Teo to transfer his business and to open a private banking account with the Bank.

Initially, Teo dealt in foreign exchange options, equity notes and shares. In June 2007, Teo was introduced by Ng to what was, at that time, a new financial product known as “equity accumulators”. The parties do not dispute the essential features of an accumulator.

With an accumulator, an investor agrees to accumulate a certain specified quantity of shares of a specified counter from a counterparty over an agreed period (“the agreed period”). This undertaking is fixed at a price which reflects a discount to the market price at which that counter is trading at the beginning of the agreed period. This market price is called the “Initial Price” and the discounted price is known as the “Forward Price” or the “Strike Price”. The investor’s obligation, which is to acquire an agreed number of shares on each trading day for the duration of the agreed period, may be prematurely terminated by agreement. However, if the market price of the shares rises above a certain specified price, known as the “Knock-Out Price”, the accumulator is automatically terminated. This serves to cap the loss of the counterparty. As long as the market price is above the Strike Price but below the Knock-Out Price, the investor is obliged to purchase the specified quantity of shares at the Strike Price. In doing so, the investor will be accumulating shares at a discount to the prevailing market price. Once the Knock-Out Price is struck, the transaction ends. On the other hand, where the market price falls below the Strike Price, the investor is obliged to purchase double the previously agreed quantity of shares (“the Doubling Effect”) at the Strike Price. In such circumstances, the investor is incurring losses because the Strike Price is no longer at a discount to the market price, and for good measure, the losses are doubled as a result of the Doubling Effect. This might explain why, as was noted by the First Trial Judge, these instruments were colloquially called “I’ll kill you later” by finance industry professionals. Another term which bears explaining is the “Maximum Obligation”. Assuming the accumulator does not get knocked-out, the investor’s Maximum Obligation under the accumulator in dollar terms is the cost of purchasing double the specified quantity of shares at the Strike Price for each day of the entire period of the transaction. The Maximum Obligation is derived on the basis of the market price being below the Strike Price for the entire period of the transaction, on which premise, the Doubling Effect would have been triggered.

It is common ground between the parties that the usual course of conduct and communications between Ng and Teo with respect to the placement and updating of the status of Teo’s orders for a particular accumulator was by way of telephone conversations and Short Message Services (“SMSes”). This typically involved the following: Prior to obtaining Teo’s instructions for a particular accumulator, Ng would call the Private Banking Advisory department of the Bank (“PBA”) to obtain the required pricing information on the accumulator, including the market price at the time of the query, the indicative Strike Price, and the indicative Knock-Out Price. Ng would then convey this information to Teo, and might also include the recommendations of research analysts relevant to the particular share counter. According to the Bank, Ng would obtain from Teo specific instructions on the range of the indicative Initial Price, the range of the indicative Strike Price, the range of the indicative Knock-Out Price and the range of the Maximum Obligation that he was agreeable to (although Teo denies this particular step). Upon receiving Teo’s instructions, Ng would contact PBA to place the order with the Bank’s counterparties. Sometimes, Ng would combine the orders of several clients and place a single consolidated order with PBA. In such instances, upon PBA fulfilling the whole or part of the consolidated order, Ng would allocate to each client his/her proportionate entitlement. After PBA had successfully placed the order with the Bank’s counterparties, Ng would be informed. A Customer Service Officer under Ng’s charge would then key the orders allocated to each client into the Bank’s system. As a standard practice, the Bank would send confirmation notes and term sheets detailing the terms of the accumulators entered into by Ng and PBA on Teo’s behalf to his residential address. On each occasion that shares were subsequently acquired pursuant to an accumulator, confirmation notes evidencing this would also be sent to him. It would typically take around two and a half weeks from the date of the transaction for these notes to be processed and received by Teo and the Bank’s other customers.

Between 20 July 2007 and 3 October 2007, twenty equity accumulators were purchased and booked under Teo’s account with the Bank. These transactions and the terms of these accumulators are listed in the table below: Table of Accumulators

No Trade date Share counter Initial price (S$) Strike price (S$) Knock-out price (S$) Maximum obligation (S$) Knock-out date
1 20.07.07 Noble Group Ltd (“Noble”) 1.85 1.6558 1.8870 1,496,181 23.07.07
2 25.07.07 Noble 1.93 1.7688 1.9686 1,069,770 24.09.07
3 01.08.07 Keppel Corp Ltd (“Keppel”) 13.10 11.9734 13.3620 663,805 03.08.07
4 13.08.07 Keppel 12.40 11.3832 12.6480 691,188 27.08.07
5 15.08.07 Keppel 12.10 11.0352 12.3420 670,057 23.08.07
6 10.09.07 Keppel 13.00 11.7650 13.2600 1,071,556 12.09.07
7 13.09.07 DBS Group Holdings Ltd (“DBS”) 19.60 17.7380 19.9920 1,795,086 19.09.07
8 13.09.07 DBS 19.90 18.0095 20.2980 1,822,561 20.09.07
9 18.09.07 DBS 19.10 17.4383 19.6730 2,179,788 19.09.07
10 25.09.07 Neptune Orient Ltd (“NOL”) 5.15 4.5320 5.3045 917,277 01.10.07
11 25.09.07 Cosco Corp Ltd (“Cosco”) (1st) 5.35 4.6920 5.5105 2,374,152 26.09.07
12 27.09.07 China Energy (“CE”) (1st) 1.41 1.2803 1.4523 97,1748 28.09.07
13 01.10.07 Cosco (2nd) 6.90 6.0720 7.1070 1,530,144 02.10.07
14 01.10.07 CE (2nd) 1.6701 1.5198 1.7202 1,148,969 02.10.07
15 02.10.07 CE (3rd) (established at 9:36am) 1.7950 1.6335 1.8489 823,284 N.A.
16 02.10.07 CE (4th) (established at 9:22am) 1.7946 1.6017 1.8305 1,614,514 N.A.
17 02.10.07 CE (5th) (established at 9:14am) 1.8109 1.6162 1.8471 1,629,130 N.A.
18 02.10.07 CE (6th) (established in two tranches at 11:39am and 11:56am) 1.74 1.5834 1.7922 1,979,250 N.A.
19 03.10.07 CE (7th) 1.68 1.5238 1.7304 4,571,400 N.A.
20 03.1
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2 cases
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